PAIHO ESG

Taiwan Paiho hereby states, in writing, in order to protect all employees from physical or mental illness caused by unlawful physical or mental infringement in the course of performing their duties, Taiwan Paiho will never tolerate bullying by our management supervisors, nor tolerate workplace violence by our employees, customers, clients, strangers or others against our employees.

• Workplace violence: incidents in which employees are abused, threatened or assaulted in a work-related environment, which explicitly or implicitly poses a challenge to their safety, well-being or health.

• Workplace Violence Patterns.

1. 1. Physical violence.
   2. Psychological violence (workplace bullying).
   3. Sexual harassment.
   4. Employment discrimination.
   5. Stalking and harassment.

• Steps to take when encountering workplace violence.

1. 1. Seek advice and support with colleagues.
   2. Record the behavior using audio or other forms of evidence whenever possible.
   3. Report the workplace violence.

• Collective Responsibility and Complaint Handling: All employees share the responsibility of maintaining a safe and respectful work environment. Anyone who witnesses or becomes aware of any workplace violence should report it to the Human Resources Department or via the employee complaint hotline. The company will treat all reports confidentially, conduct a thorough investigation, and impose disciplinary actions on offenders if the case is substantiated. Retaliation against complainants, whistleblowers, or those assisting in investigations is strictly prohibited and will be penalized accordingly.

• Taiwan Paiho will never punish employees who stop operations or evacuate to safe places if they are found to be in danger of endangering their bodies or lives during the performance of their duties.

• Our employees are encouraged by Taiwan Paiho to use our internal complaint system to handle such disputes, and Taiwan Paiho will do our best to provide additional assistance if necessary.

• Channels for Reporting Unlawful Workplace Infringement.

1. 1. Special hotline for reports and complaints: 04-7565316（Extension268）。
   2. Special mailbox for reports and complaints: the restroom of men’s and ladies’ after guard room, B1-TU DI GONG, C1-Fire Detector Central Control panel.
   3. Special e-mail address for reports and complaints: a268@paiho.com。

Date : 2025 / 4 / 2